privacy policy

Visit Internet Question:
Q: I'm not able to get into your site and the page will not display on your site. What should I do?
A: we sincerely apologize for the inconvenience. Please try methods below:
1. Please first confirm that you get into our site via the correct IP address below:
2. Please try to Clear cache to save space or try another Browser.
3. If you still can't get into our site, please email to with the error message showed on the page so we can help you further.

Payment Question:
Q:What form of payments do you accept?
A:We accept T/T, paypal and western union, Paypal is a reliable processing method used by customers worldwide and is an approved method of payment for EBay, Amazon, and many other large internet sites. Do NOT send cash! Please be advised, we can not be responsible for lost payments in the mail.

Returns&Shipping Questions:
Q:How long till my order arrives?
A:Normally be shipped 20-30days.from receive payment  Custom products require more day processing time

Products question:
Q:What is MOQ for products?
A: Normally 120 pcs each design

Q:Can you provide sample for check ?
A:Yes,but sampel cost you should pay and sample cost can be refund after order to us and meet quantity ,this is cost guarantee.

Q:What we can offer?
A:We are specialized in producing various kinds of metal chains which could be widely used as jewelry chain , decoration chain ,bag chain ,garment accessories ,curtain chain. Our primary products include brass chains, aluminum chains, copper chains, stainless steel chains, and fashion accessories.

Q:Why choose us?
AWith unrivaled expertise in styling, technology, and manufacturing, Grace provides its customers with the best products on the market which are available in a vast range of styles, colors and materials, customized to your exact specifications. The expertise of our development team enables us to design anything our customers need. Along with this, our commitment to research and development means that you receive the most popular and newest metal chains on the market.
Q:What can we guarantee?
A:All of our products are checked by our workers, our chains also passed SGS test, Nickel Free, Lead Free.
 At Grace, we promise to excellence and doing everything in our power to ensure your success. Do not hesitate to contact us if there’s any item that interest you or need more detail.